At ACSite.NET, we value our customers and wish to provide them with a positive experience. To offer you the best service possible, all customers need to follow the same rules and guidelines. These policies are intended to make ACSite.NET's service available to all our customers as consistently and efficiently as possible.

If you are found in violation of the ACSite.NET Policy, your account will be terminated immediately without notice, and you will forfeit all of the payments that have been made to ACSite.NET.

Illegal Use

ACSite.NET hosting services may not be used for illegal purposes, or in support of illegal activities. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene. ACSite.NET will be the sole arbiter as to what constitutes a violation of this provision.

ACSite.NET is not obligated to monitor the network to examine available content. You hereby acknowledge that if we are made aware of content that is determined to be, in its sole discretion, unacceptable, undesirable, offensive, indecent, obscene, excessively violent or otherwise objectionable, ACSite.NET has the right, but not the obligation, to edit, remove or deny access to such content. ACSite.NET may disclose any content or records concerning customer's account as required to satisfy any law, regulation, governmental request or court order.

Use of ACSite.NET Resources

ACSite.NET hosting plans are to be used by the primary owner only. Customers are not permitted to resell or giveaway any of ACSite.NET resources without permission. This includes but not limited to: webspace, sub-domains, and pop3 accounts.

ACSite.NET reserves the right to place CPU process and / or memory usage limits on the customer's account to prevent disruption of service to other customers. When an account is found to be monopolizing the resources available, ACSite.NET reserves the right to suspend or terminate that account immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers.

CGI Based BBS/Forums, Chat Rooms, Internet-Relay-Chat ("IRC") and IRC bots/proxy is NOT allowed to be operated on our servers. ACSite.NET ONLY allow PHP/MySQL Based BBS/Forums.

Remote database connections and persistent database connections (pconnects) are NOT allowed as this can cause the MySQL server to become congested.

Unsolicited E-mail (Anti-spam Policy)

Accounts caught sending unsolicited, as defined by ACSite.NET*, email or usenet postings, either through our servers or to promote a web site on our servers will be terminated immediately, will not qualify for a refund and will be charged $50 per complaint filed. Accounts terminated for sending unsolicited email or usenet posts give up all rights to any content, files, backups and technical support associated with this and ALL accounts hosted on any and all ACSite.NET server and network.

ACSite.NET reserves the right to investigate accounts accused of sending unsolicited emails, or usenet postings, in any way deemed necessary. This includes suspending the accused account, during the pending investigation.

Sites promoting, advertising or otherwise making available tools, information and/or software for the purpose of sending unsolicited email or usenet postings will be shut down without notice. We reserve the right to cancel all hosting accounts, of anyone having an account suspended for sending spam. We will make available, upon request, the source of the complaints. We will NOT make available the actual complaint, if it means giving out individual contact information of the person filing the complaint. We strongly suggest that you avoid using third party mailing lists - even if they are guaranteed to be clean!

*Unsolicited is defined, by ACSite.NET as: E-mail sent to recipients who have not asked to be contacted by you or Usenet postings (that are cross-posted to more than three newsgroups and/or posted in newsgroups where this is against that groups FAQ or charter), for the sole purpose of promoting a website or commercial business on our servers.

System and Network Security

All server activity is logged. Any snooping, hacking, or other inappropriate activity of any type outside of your account, on our servers, will be grounds for termination. Any attempt to undermine or cause harm to a server, or customer, of ACSite.NET is strictly prohibited. ACSite.NET reserve the right to refuse, cancel, or suspend service at our sole discretion.

Adult Sites

ACSite.NET will NOT host "adult"/pornographic sites. Any account that are found to contain any erotic or pornographic material, links to adult sites, or advertisements for adult sites will be warned, suspended or cancelled at the discretion of ACSite.NET management.

Responsibility for Content

ACSite.NET customer is solely responsible for the content stored on and served by your ACSite.NET account.

Technical Support Limitations

ACSite.NET will not debug or analyze scripts of any kind. If you are going to be using scripts, you should be an experienced programmer.

Privacy Policy

ACSite.NET insure that all personal information submitted to us in processing your order and for billing purposes will be kept strictly confidential and used solely by ACSite.NET. We agree not to share or release such information to any individual, entity, or third party, without the consent of the subscriber, except as required by law, regulation or governmental authority. All information provided to us by the subscriber is properly stored and handled at all times by authorized ACSite.NET staff members only.

All payments are made securely via our 3rd party payment processor PaySystems Inc. Which means that your credit card details are not stored in any form.

Cancellation and Refunds

You may cancel your account at anytime. For your security and protection, cancellation of services must be received via our online support ticket system, it has to include your account login and password. Cancellations may only be made by the account owner. Cancellations over the telephone and informal email are not accepted.

Refunds will not be given after the first 30 days of your account activation. Setup and Domain Name Registration fees are not refundable. Dedicated Servers are excluded from this refund policy. All violators of ACSite.NET policy are excluded by the refund guarantee and any bandwidth overage will be deducted before refund is granted.

Backups

All account data backups are the account holder's responsibility. We perform daily backups to the second hard drive daily, however that would not always be available when some sort of catastrophe happen. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content any information. ACSite.NET is NOT responsible for your data backup or subsequent loss.

Excessive Bandwidth Use

If your hosting account, with ACSite.NET, goes over the bandwidth allowance set for that account, you agree to pay for that overage. All of our Cpanel hosting accounts have bandwidth restrictions set. If you reach your designated bandwidth limit, your account will automatically suspend until the next month.

Currently, the rate charged by for bandwidth is $1 per GB. If your account goes over its bandwidth allowance for the month, you must either upgrade your account or purchase additional bandwidth to cover your account bandwidth usage. If you choose additional bandwidth, you must purchase in 1 GB increments and you must purchase enough to cover the remaining term of your hosting account. All bandwidth/traffic/diskspace amounts are measured in MBytes/GBytes.

Domain Name Registration and Renewal Policy

ACSite.NET will make every effort to register, transfer and/or renew your requested domain name. This is not a guarantee that your requested domain name is available for registration, transfer and/or renewal. Your domain name may go unregistered, untransferred and/or renewed, due to circumstances beyond our control, and will not be grounds for compensation of financial loss.

An order for domain name registration, transfer and/or renewal, does not guarantee domain name registration, transfer and/or renewal. Domain names will not be registered, transferred and/or renewed until payment is received. If requested domain name is paid for, to ACSite.NET, and subsequently not registered, transferred and/or renewed by ACSite.NET, the domain registration fee will be refunded.

By placing an order for domain registration, you agree to the Terms and Conditions.

Limitation of Liability

ACSite.NET shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from ACSite.NET servers going off-line or being unavailable for any reason whatsoever. Furthermore, ACSite.NET shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of ACSite.NET servers. All damages shall be limited to the immediate termination of service. ACSite.NET may or may not regularly backup files on server hard drives. Backups are the sole responsibility of the client.

ACSite.NET does not make any implied or written warranties for our services (except for 99.8% uptime and 30 day money back guarantee above). We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by ACSite.NET are resold. Thus, certain equipment, routing, software, and programming used by ACSite.NET are not directly owned or written by ACSite.NET. ACSite.NET holds no responsibility for the use of our clients accounts. We reserve the right to suspend (NOT termination) any account without advanced notice for any reason without restitution.

ACSite.NET reserves the right to revise, amend, or modify these policies at any time and in any manner.

Any party seeking to report any other potential violations of this Policy may contact ACSite.NET at abuse@acsite.net.