News 2007-07-10 CP10 Outage We are currently working on it. 2007-04-25 CP5 Network Instability One of aggregation routers is having issues at Fortress ITX datacenter. They are still working to resolve the instability issues. 2007-01-24 CP5 Outage We are currently working with the datacenter to resolve this issue. --- The server has been taken down for drive replacement. --- All data has been restored from the secondary hard drive. The downtime is 19hr 30min. 2007-01-07 CP7 Outage We are currently working on it. 2006-12-24 CP5 Outage We are currently working with the datacenter to resolve this issue --- CP5 is back up. The downtime is 1 hour. 2006-11-30 CP10 Outage We are currently working to get this server back online. --- CP10 is back up. The downtime is 20 min. 2006-11-15 CP5 Outage We are currently working with the datacenter to resolve this issue. --- CP5 is back up. The downtime is 1 hr and 30 min. 2006-11-05 CP5 Outage We are currently working to get this server back online. Thanks for your paitence. --- CP5 is back up. The downtime is 1 hr and 40 min. 2006-09-28 CP10 Outage The server was down at 08:35:07 (-0000). The downtime is 1 hr and 5 min. 2006-08-11 CP5 Problem There is a masive DDoS attack on the CP5 server. We are currently working on it. --- The problem has been resolved. The downtime is 3 hr and 5 min. 2006-07-15 CP5 Network Problem We're experiencing connectivity issues at Fortress ITX datacenter. --- CP5 is back up. The downtime is 60 min. 2006-06-18 CP5 Network Problem We're experiencing connectivity issues at Fortress ITX datacenter. --- CP5 is back up. The downtime is 40 min. 2006-06-09 CP8 Outage We are currently working to get this server back online. Thanks for your paitence. --- CP8 is back up. The downtime is 4 hr and 35 min. 2006-06-05 CP10 Network Problem We're experiencing connectivity issues at GNAX datacenter. --- It's a small power failure and CP10 is currently undergoing FSCK after a hard reboot. --- CP10 is back up. The downtime is 1 hr and 45 min. 2006-06-05 CP11 Power Maintenance Date/Time: June 7, 2006, 6am - 9am EST The datacenter has scheduled this emergency maintenance window to replace two older circuit breakers in a main power panel. CP11 will be powered down and brought back up after the power has been cut over and tested. We do not expect this to upgrade to last longer than 10-15 minutes, but with any maintenance window there could be problems that arise, therefore we are giving a 30 minutes maintenance window. 2006-05-05 CP5 Network Problem We're experiencing connectivity issues at Fortress ITX datacenter. --- The problem has been fixed. The downtime is about 50 minutes. 2006-04-26 CP11 Outage We are working with the datacenter to resolve this issue. --- The problem has been fixed. The downtime is about 40 minutes. 2006-04-25 cp7 Outage Hello, We are currently working to get this server back online. Thanks for your paitence. --- The problem has been fixed. The downtime is about 40 minutes. 2006-04-11 CP11 Network Problem We're experiencing connectivity issues at Global Compass datacenter. --- The problem has been fixed. The downtime is about 0.5 hour. 2006-03-20 CP10 Network Problem We're experiencing connectivity issues at GNAX datacenter. --- CP10 is now back up. The downtime is less than 1 hour. 2006-03-10 CP5 Network Problem We're experiencing connectivity issues at Fortress ITX datacenter. --- The problem has been fixed. The downtime is about 1.5 hour. 2006-02-19 CP5 Network Maintenance FortressITX datacenter is performing software upgrades on routers so CP5 will experience interruptions in connectivity. 2006-01-13 CP11 Outage We are working with the datacenter to resolve this issue. --- CP11 is currently undergoing FSCK after a hard reboot. --- CP11 is now back up. The downtime is less than 1 hour. 2006-01-10 CP11 Network Problem We're experiencing connectivity issues at Global Compass datacenter. --- CP11 is back up. The downtime is about 1 hour. 2005-12-13 CP5 Network Problem We're experiencing connectivity issues at Fortress ITX datacenter. --- CP5 is back up. The downtime is less than 30 minutes. --- The network has failed again. --- CP5 comes back online. The 2nd downtime is about 30 minutes. 2005-10-27 CP5 Outage We are working with the datacenter to resolve this issue. --- CP5 is back up. The downtime is around 30 minutes. 2005-07-09 CP7 Network Problem We're experiencing connectivity issues at ThePlanet datacenter. --- CP7 is back up. The downtime is about 2 hours. 2005-07-08 CP6 Network Problem The link between Equinix and The Planet is down, which is how are bandwidth from Yipes comes to CP6... we are already working on fixing it as soon as possible. --- CP6 is back up. The downtime is about 2 hours. 2005-06-12 CP10 Network Problem We're experiencing connectivity issues at GNAX.net datacenter. --- CP5 is back up. The downtime is about 1 hour. 2005-06-01 CP5 Outage We are working on the problem. --- CP5 is back up. The downtime is about 3 hours. 2005-05-14 CP5 Outage This host has a failing power supply, it is currently being replaced. --- Power supply replaced, server booted normally. The down time is about 30 minutes. 2005-04-30 CP9 Outage We are working with the datacenter to determine the root cause of the problem. --- We believe the primary drive on this system is defective (NOC Engineer saw sector errors on boot). What we're going to do is copy the files to the second drive, install a new primary drive and operating system. --- CP9 comes back online. 2005-04-26 CP9 Outage We are working on the problem. --- CP9 is now back up. The downtime is less than 2 hours. 2005-04-17 CP9 Outage We are working with the datacenter to resolve this issue. --- The server is back up. The downtime is about 10 minutes. --- This server seems to have failed again. We'll move the drives to a replacement machine. CP9 is taken down in a couple minutes to do this. --- CP9 is now back up in a different system. 2005-04-04 CP8, CP9, CP11 Network Outage Currently the data center is having some problems due to a DDoS. --- All are back up. The downtime is about 20 minutes. 2005-03-31 CP5, CP6, CP7 Network Problem We're experiencing connectivity issues at ThePlanet.com datacenter. --- CP5 is back up. The downtime is about 1.5 hours. 2005-03-16 CP6, CP7 Router Memory Upgrade Network is interrupted while we perform the upgrade. We expect this to take less than 10 minutes total. 2005-02-06 CP8 Outage We are working with the datacenter to resolve this issue. --- CP8 is back up. The down time is less than 1 hour. 2005-02-06 CP6, CP7 Network Problem Again, we're experiencing connectivity issues at the datacenter. --- The Planet once again has an issue with the link between Equinix and their Datacenter. They're already aware of the issue and their network person is already working on it. --- The issue has been resolved. The down time is less than 2 hour. 2005-01-28 CP6, CP7 Network Maintenance The Planet is performing maintenance to the equipment that connects us to Yipes and HE at Equinix. --- The maintenance has been completed. 2005-01-27 CP10 Network Problem We are working to fix the problem. --- CP10 comes back online. The down time is less than 1 hour. 2005-01-21 CP8 Outage We are currently working on it. --- CP8 is back up. The down time is less than 1 hour. 2005-01-15 CP6, CP7 Network Problem We're experiencing connectivity issues at the datacenter. --- As of now it looks like the routers that bring the bandwidth to us from Equinix (both HE.net and Yipes) via The Planet may be down. We're trying to get this fixed as soon as possible. --- The engineer was on the way to Equinix and he needed to make some configuration changes there and then it would be fixed. --- CP6, CP7 come back online. The down time is about 7 hours. we sincerely apologize to you for the inconvenience caused to you because of this. 2004-12-18 CP8 Problem CP8 suffered an attack about one hour ago. Now the issue has been sorted out and CP8 comes back online. The down time is less than 1 hour. 2004-08-19 CP5 Outage We are currently working on it. --- CP5 is back online. The down time is around 2 hours. --- CP5 goes down again. --- The Bad Ram has been replaced and everything comes back up and running. Total Down Time: 5 hours. 2004-07-24 CP5 Upgrade Beginning later today we will be upgrading the CP5 server to an entirely new server. There will be no changes required by the customers for this move to take place, everything will be taken care of on our end. 2004-06-28 CP5 Outage The server has been rebooted and is non-responsive to ping request. We are currently working on it. --- CP5 comes back online. The down time is about 1.5 hours. 2004-03-25 CP5 File System Problem The datacenter staff pulled the plug on CP5 server instead of shutting it down properly. This caused an EXT3-fs error: "Readonly filesystem" on the server which totally killed the server. We have been working on correcting the problem. --- CP5 comes back online. The down time is about 6 hours. 2004-02-18 CP5 Problem There is a problem with the harddrive and we are currently working on the problem. --- The file system on root is recoverable. We have try everything to restore it and nothing worked. OS reload will be done to get this server back online. After finishing this, we'll try to recover all data from the secondary hard drive. --- CP5 is back online. The down time is around 18 hours. 2004-02-07 New Scripts in Fantastico We just added 20 new scripts to Fantastico! Click here for more detail information. 2003-12-31 Happy New Year! The staff of ACSite.NET would like to wish you a Happy New Year. Thank you for all your continued support throughout 2003, as we're looking to bring ACSite.NET to new heights in the upcoming year. 2003-08-21 cp5 FSCK cp5 is currently undergoing FSCK after a hard reboot. FSCK finally finished at 01:24am. The down time is around two hours. 2003-07-24 Schedule Maintenance cp5 server will be taken down at morning of 7/26 or 7/27 for a hardware replacement. Downtime will be about 1 hour. 2003-07-23 New Cpanel 7 All our servers have already been updated to new Cpanel 7.x series. 2003-06-08 PHP Improvement PHP has be updated to version 4.3.2 and also the ionCube PHP Accelerator v1.3.3r2 has been installed on cp3, cp4 and cp5 servers - this caching solution should result in a substantial increase in performance for PHP scripts. 2003-04-21 IP-based sites unreachable Somehow WHM wiped out all add-on IP's on cp3. All IP-based sites, including our main website, were unreachable for around one and a half hours. 2003-03-16 FDC under attack again Time is 21:18 CST. FDC is fighting against the attack. amp/global2 come back online since 4 o'clock. 2003-03-16 Network attack Due to a deliberate attack against FDC core routers today amp/global2 were offline for around two and a half hours. 2003-02-22 cPanel Upgrade All our servers have been updated to cPanel 6.0. 2003-02-19 New Version PHP Due to the many problems and bugs of the socket functions in 4.3.0 we'll not upgrade PHP to this version. 2003-02-16 PHP 4.3.0 global2 is upgraded to PHP 4.3.0 for test. We will have PHP 4.3.0 installed on all our servers soon. 2003-02-09 amp/global2 network maintenence Time is 01:32am EST. FDC is doing network maintenence without advance announcement or notice. They promise our two servers will be back online and fully functional very soon. --- amp/global2 are now running again since 6 o'clock. 2003-01-30 cp3 Apache recompiled We remove mod_dav support on cp3 because of security attacks. If a user submits a PROPFIND, PROPPATCH, or LOCK request with a huge XML body, then the DAV server will parse that into memory. The process memory usage could grow and consume all available memory and swap space on the server, which it has been going on in the past few days. 2003-01-25 cp3 PHP issue Some of our clients in cp3 server have trouble with PHP 4.2.3 bug. It is possible for us to fix this bug by ourselves, but could be nwise with all the code changes the new version made. So we decide to downgrade cp3's PHP to 4.2.2 until CPanel release a upgrade to 4.3.0. 2002-12-26 Instant Setup Our Technology Dept. accomplish this mission at the end of this year. This means that you will start working on your website in less than 30sec after you make payment online. 2002-12-10 Fantastico We have just installed Fantastico on our cpanel server. Fantastico is a powerful application in CPanel Advance which allows you to install several popular open source scripts onto your web site with just a few clicks of your mouse. Currently Fantastico is only available in Multi-Domain Plans. 2002-11-26 PHP Upgrade Now our machine are running the latest stable version of PHP (4.2.3).